Introduction – Why We Created This Policy
When you use ek 444, you share certain personal information with us. You have every right to know what data we collect, how we use it, and how we keep it secure. That is why ek 444 has written this privacy policy in plain, easy-to-understand language — so no one is left confused.
This privacy policy applies to all ek 444 services — the website, mobile app, and any associated platforms. By creating an account or using the platform, you agree to this policy.
Full Transparency
Ek 444 keeps nothing hidden. This policy clearly sets out what information is collected and why.
Your Control
Your data belongs to you. You can request to view, correct, or delete your information at any time.
Sale Prohibited
Ek 444 never sells your personal information to third parties. That is our firm commitment.
What Information Do We Collect?
Collecting certain information is essential for ek 444 to deliver its services smoothly. We always collect only what is necessary — nothing more.
Information collected directly from you
- Identity Information: Full name, date of birth, National ID number or passport number
- Contact Information: Mobile number, email address, place of residence
- Financial Information: Mobile banking numbers (bKash, Nagad, Rocket), transaction history
- Account Information: Username, password (encrypted), security questions
- Verification Documents: Photos and documents submitted during the KYC process
Automatically Collected Data
- Device Information: Device type, operating system, browser type and version
- Network Information: IP address, region, internet service provider details
- Usage Data: Pages visited and time spent, games played, login timestamps
- Cookies & Tracking: Session cookies, preference cookies — see details below
How is your information used?
Ek 444 uses your data only for specific, legitimate purposes. Information is never used beyond its stated purpose.
| Purpose | What Data Is Used | Legal Basis |
|---|---|---|
| Account Creation and Management | Name, mobile number, email | Contract Compliance |
| Identity Verification (KYC) | National ID card, photograph | Legal Obligations |
| Payment Processing | Mobile Banking Details | Contract Compliance |
| Customer Support | Contact details, account | Legitimate Interests |
| Fraud Prevention | IP, Device, Transactions | Legitimate Interests |
| Promotional Communications | Mobile, Email | Consent (Optional) |
| Platform Improvement | Usage patterns (anonymous) | Legitimate Interests |
How Is Your Data Kept Secure?
To protect your data at ek 444, we adhere to the highest industry standards — ensuring security on both the technical and administrative levels.
256-bit SSL/TLS Encryption
All data exchanged between your browser and ek 444 servers is encrypted. No third party can intercept or read it in transit.
Encrypted Database
All stored data is encrypted in our database. Passwords are never saved in plain text — they are always hashed.
24/7 Security Monitoring
Ek 444's cybersecurity team monitors systems around the clock. Any unusual activity is detected and addressed immediately.
Limited Access Policy
Ek 444 staff access your data only when required for their role. Every access is logged and audited on a regular basis.
Regular Security Audits
Regular penetration tests and security audits are conducted by third-party experts to identify and address vulnerabilities before they can be exploited.
Cookie Policy – Why Do We Use Cookies?
Cookies are small data files stored in your browser. ek 444 uses cookies to make your experience smoother and more personalized.
Essential Cookies
For login sessions, security tokens, and core platform functions. The platform cannot operate without these.
Preference Cookies
To remember your language settings, theme preferences, and more — so you get the same experience every time you log in.
Analytics Cookies
To understand which parts of the site are being used and how. All data is anonymous and aggregated.
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features on ek 444 to stop working. Turning off analytics or preference cookies will not affect the core service.
Your Rights Over Your Data
Ek 444 believes you have full rights over your own data. Submit any of the following requests to our support team and we will respond within 30 business days:
Right to Access Your Data
You may submit a request to view any information ek 444 holds about you. A copy will be sent to you.
Right to Rectification
If any of your information is incorrect, you may request a correction. ek 444 will update it as quickly as possible.
Right to Erasure
Upon closing your account, you may request that your data be deleted. Any data not subject to legal retention obligations will be permanently removed.
Right to Restrict Processing
You can request that we stop using your data for specific purposes — for example, opting out of promotional communications.
Right to Data Portability
You may request that your data be sent in a machine-readable format (JSON/CSV).
Right to Withdraw Consent
You may withdraw consent-based permissions at any time. This will not affect the validity of any processing carried out prior to withdrawal.
How Long Is Your Data Retained?
Ek 444 retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account remains active | Service Delivery |
| Transaction Records | 7 Years | Legal Obligations |
| KYC Documents | 5 Years | Financial Regulatory Policy |
| Support Conversations | 2 Years | Quality Assurance |
| Login Log | 1 Year | Security Monitoring |
| Marketing Preferences | Until consent is withdrawn | Consent-Based |
Once the retention period ends, data is securely deleted or anonymized. The deletion process is carried out cryptographically to ensure it cannot be recovered.
Minor Protection
Ek 444 strictly does not serve anyone under the age of 18 and does not knowingly collect data from minors. Age is verified at the point of registration.
If you believe a minor is using ek 444, please contact our support team immediately. We will take prompt action.
Can this policy change?
Ek 444 may update this Privacy Policy as needed. Whenever changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
For significant changes, ek 444 will notify members by email or via an in-platform notice. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Privacy Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the ek 444 support team. We are ready to assist you.
Support@ek444.click
Response Within 48 Hours
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In Brief – ek 444's Privacy Commitment
The Key Points of This Page at a Glance
Only What's Necessary
Ek 444 never asks for information it does not need. We collect only what is strictly required to deliver our services.
Strong Encryption
All data is encrypted in transit and at rest. Your password is never stored in a readable form.
Your Rights Come First
Viewing, correcting, deleting, or requesting a halt to the processing of your data — these are all your rights, and ek 444 respects every one of them.
Never Sold. Ever.
Your data is a sign of the trust you place in ek 444. That trust is never for sale — that is our founding principle.
Play Safe, Enjoy with Peace of Mind
Your data is secure and your privacy is guaranteed at ek 444. Join now — Bangladesh's most trusted platform.